Your Donations

Transactions

• I have a question about my online donation, can you help?
• How can I get a refund on my donation?
• How do I adjust my recurring donation?

Email Communications

• Is the thank you email I got for a donation legitimate or a scam?
• Why did I receive an email when I did not make a donation?

Giving

• Why should I donate to Petco Love instead of directly to an organization?
• Where do donations to Petco Love go?
• How can my company support Petco Love?
• Where can I donate supplies/blankets/etc.?
• How can our foundation help to fund a specific Petco Love program?
• Who should we contact to discuss enrolling my company in a match program?

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Taxes & Receipts

• Are donations to Petco Love tax deductible?
• What is Petco Love’s Federal ID for tax purposes?
• How can I get a receipt for my donations?

Cryptocurrency

• Which cryptocurrencies do you accept as donations?
• How can I donate cryptocurrency to Petco Love?
• What is your cryptocurrency refund policy?

Restricted

• Can I make a major gift/bequest to benefit a specific area/location? Can I make a generally restricted donation?
• Can I make a gift for a specific program/animal type/local issue/natural disaster?

Memorial

• How do I make a memorial donation?